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Frequently Asked Questions

True Booker is an AI phone assistant built specifically for businesses that use Booksy for appointment scheduling. It answers your calls, speaks with customers, and sends them your Booksy booking link so they can schedule appointments.

When someone calls your business and you cannot answer, the call is forwarded to your True Booker AI assistant. The assistant talks to the customer and sends them your Booksy booking link via text message so they can book an appointment.

No. You keep your existing business phone number. You simply activate call forwarding so unanswered calls go to your True Booker assistant.

No. True Booker is built specifically for businesses that use Booksy. The assistant sends customers your Booksy booking link so they can schedule appointments directly on your Booksy calendar.

Yes. Your AI assistant comes pre-trained using your existing business information available on the Booksy platform, such as services, hours, location, and business details.
You can update and customize this information anytime through your True Booker My Account portal.

This is customizable. The assistant can introduce itself as an AI assistant, or it can skip mentioning it. If a customer asks whether it is AI, the assistant will confirm that it is an AI assistant.

When you don’t answer your phone, the call is forwarded to your AI assistant. The assistant speaks with the customer and sends them your Booksy booking link so they can schedule an appointment.

Yes. True Booker currently supports both English and Spanish.
If you want your AI assistant to speak Spanish, select a voice that is marked as English & Spanish (for example, Raquel) in your True Booker My Account portal. These voices can communicate with customers in both English and Spanish.

Yes. The AI sends customers your Booksy booking link via SMS so they can book an appointment.

Yes. The AI assistant works 24/7 and can still send booking links and help customers schedule appointments even when your business is closed.

Setup usually takes about 3 minutes. You simply claim your existing business account and activate call forwarding instructions.

If you cannot find your business, send us a message through the Contact Us page and we will add your business promptly.

No. You only need your existing phone number and your Booksy account.

Yes. All customers can access call logs in their True Booker account.

Call recordings and transcripts are available for Premium and Advanced plan users.

True Booker is designed for:

  • Barbershops
  • Hair salons
  • Nail salons
  • Med spas
  • Massage therapists
  • Beauty studios
  • Tattoo studios
  • Any business using Booksy

True Booker helps businesses:

  • Stop missing calls
  • Convert missed calls into bookings
  • Automatically send Booksy booking links
  • Provide 24/7 call answering
  • Reduce the need for a receptionist
  • Increase appointments and revenue